Call for Papers:

AI in Business and Strategic Communication: Organizational Transformations, Stakeholder Relationships, and Emerging Communication Practices
A special issue of Communication and Change
https://link.springer.com/journal/44382/updates/53007998

Guest Editors:
Dr. Hua Jiang, Syracuse University, USA
Dr. Yi Luo, Montclair State University, USA
Dr. Arunima Krishna, Boston University, USA

Deadline for submission of extended abstracts: September 15, 2026
Deadline for submission of full papers: March 15, 2027

OVERVIEW:

Artificial intelligence is rapidly reshaping the landscape of business and strategic communication across industries, organizations, and global contexts. From generative AI and conversational agents to predictive analytics and automated content systems, AI technologies are transforming how organizations communicate with stakeholders, manage relationships, respond to crises, engage audiences, and make strategic decisions.

As AI becomes increasingly embedded in organizational communication processes, important questions emerge regarding transparency, trust, authenticity, ethics, creativity, labor, collaboration, and human–machine interaction. AI is not only influencing communication efficiency and personalization but also redefining professional roles, organizational cultures, and stakeholder expectations in business and strategic communication environments.

This Special Issue invites original research that examines the evolving role of AI in business communication, strategic communication, and related fields. We welcome theoretically grounded, methodologically rigorous, and practically relevant scholarship that advances understanding of how AI is shaping organizational dynamics, stakeholder relationships, and other strategic communication practices.

We encourage interdisciplinary perspectives while emphasizing clear contributions to communication scholarship and practice. Submissions may explore both opportunities and challenges associated with AI adoption in professional communication settings, including issues of ethics, governance, authenticity, inclusion, and global implications.

THEMES OF INTEREST:

Topics may include, but are not limited to:

Theme 1: AI and Organizational Transformation

• AI and strategic communication management
• AI-enabled internal communication
• AI and leadership communication
• AI and employee engagement
• Human-AI collaboration in organizational communication
• AI and data-driven decision-making
• AI and predictive analytics
• AI and communication intelligence
• AI and future of communication professions

Theme 2: AI and Stakeholder Relationships

• Stakeholder engagement and relationship management
• AI and dialogic management
• AI, employee well-being, and organizational outcomes
• Trust, credibility, and authenticity
• Audience perceptions and user experiences

Theme 3: Emerging Practices in AI-Mediated Business and Strategic Communication

• AI and crisis communication
• AI and corporate reputation management
• AI and content creation
• AI and social listening
• AI and campaign evaluation
• AI’s role in storytelling and branding
• Impact of chatbots on business and strategic communication
• Virtual influencers
• AI and media relations
• AI and social impact

We welcome diverse methodological approaches, including quantitative, qualitative, mixed-methods, computational, experimental, ethnographic, and critical approaches.

SUBMISSION INSTRUCTIONS:

Please submit an abstract (600-1,200 words) to [email protected] by September 15, 2026. Authors should follow the journal’s standard formatting and submission procedures. Please indicate that your manuscript is intended for the Special Issue on AI in Business and Strategic Communication in the email subject line. Authors of accepted abstracts will be notified by October 15, 2026, with full papers (6,000-10,000 words) submitted via the journal’s online submission system by March 15, 2027.

The special issue is expected to be published online in early 2028.

For any inquiries about the special issue, please contact the special issue editor, Dr. Hua Jiang ([email protected]).

For more information, please see:
https://link.springer.com/journal/44382/updates/53007998

ABOUT THE JOURNAL:

Communication and Change(C&C) is a peer-reviewed, open-access international journal dedicated to advancing the understanding of communication in the context of rapid technological and societal transformation. With emerging technologies such as AI and big data reshaping communication practices, social structures, and media landscapes, Communication and Change seeks to foster innovative research and theory-building that explores the dynamic interplay between communication and change.

C&C is published by Springer and is institutionally based at the School of Journalism, Fudan University. Professor James E. Katz at Boston University and Professor Baohua Zhou at Fudan are the journal’s co-Editors-in-Chief.