JOB POST
SENIOR INTERACTION DESIGNER at Hewlett Packard Barcelona R&D
Primary Responsibilities:
– Deliver solutions that meet customer’s social, emotional and functional needs.
– Define and execute design and persona research projects that inform product/service planning and development.
– Synthetize and incorporate research findings into insights; frameworks and principles that fully-informthe overall design process.
– Communicate research findings thru the organization.
– Develop and propose alternative product or solution ideas based on research findings.
– Define and execute program and product-line research.
– Conduct usability testing and research trhu the design and development lifecycle.
– Communicate test findings thru the organization.
– Model users and their work to create optimum customer experiences.
– Develop use cases and define customer experience requirements for new product development and play a strategic role in product lifecycle planning.
– Deliver wireframes, visual mock-ups, graphics and user workflows, as required.
– Define, manage and execute prototype development, as required.
– Be recognized as a thought leader within the design community, and serve as a model interaction designer.
– Develop and maintain deep understanding of Large Format Products and solution portfolio.
– Contribute to the development and use of design tools and processes to improve our organizational effectiveness.
– Facilitate decisions across functional levels that ensure the delivery of the Customer Experience already defined.
– Influence product strategy and direction collaborating with Marketing, Customer Assurance and R&D.
Qualifications:
– BA/BS or advanced degree in Interaction Design, User Interface Design, Human Factors, Human-Computers Interaction, Behavioural Science.
– 5+ years experience working in similar design disciplines, preferably in Experience Design.
– Broad understanding of Human Factors principles, theories, concepts and techniques.
– Expertise in user research, interaction design, information architectures and user-centered design.
– Proven track of record of developing customer experiences, deploying and tracking them.
– Proven track of record of turning research results into actionable design deliverables, including wireframes, visual mock-ups, graphics and user workflows.
– Strong technical aptitude to understand technological challenges of some of the products and work successfully with highly technical product teams.
– Ability to establish schedules and deliverables for complex projects or programs consistent with established goals; ability to manage projects from start to finish.
– Ability to juggle multiple projects and shift on demand.
– Passion for continually raising the bar and inspiring the team.
– Great internal and external team collaboration.
– Excellent collaborative, verbal and written communication skills.
– Demonstrated problem-solving abilities.
– Able to work with collaborative design teams, providing a high level of delivery and positive customer experiences.
– Fluent English and highly wanted Spanish.
– Ability to convert design goals into development specs.
– Ability to set the right criteria in order to guide development trade-offs.
– Experience managing external partners.
Please send your CVs to Marina Talavera (Customer Interaction FM) at talavera@hp.com