[This essay from Medium makes the case for when designers should, and should not, give AI-powered digital humans the characteristics that will evoke medium-as-social-actor presence. See the original version for a second image. –Matthew]
[Image: UneeQ’s Sophie is a flesh-and-bones digital human. Credit/Source: Digital Humans]
Digital humans: Do we really need this?
Anthropomorphic AI assistants promise the best interaction experience. But only because it’s technically possible to create digital humans and make them work online 24/7 doesn’t mean we should.
By Ilja Naumenko, UX Collective
April 2, 2024
The promise of human-like interaction with computers
We need to admit that the idea behind digital humans is fascinating. It has already been introduced on UX Collective with anticipation of how they will revolutionise human-machine interaction and improve UX.
Technology has reached the point where it has become possible to arrange an interaction with a machine that resembles the conversation with a real person on a level that was not achievable before.… read more. “When should anthropomorphic AI assistants be less human?”